Why I’ll never buy another Samsung product
A while back, I bought my parents a 50” Samsung DLP television (HLT5076SX). Now it’s become overrun with little white dots, and it’s too distracting to watch anything on it (except maybe Cosmos, or anything with stars).
The problem:
Little white dots, EVERYWHERE.
Samsung response:
No coverage after a year. You’re stuck with hundreds on large dots on your screen.
UPDATE
Talked to a Samsung support supervisor (Joey #797) and explained how our tv’s screen has been slowly devoured by little white dots. He told me, in essence, that Samsung would be happy to bill us for a technician to fix the responsible faulty part(s). They don’t cover their faulty products after a year, regardless.
I tried explaining that a tv shouldn’t break after a year of regular use. Despite the same problem reported on similar models, they offer no permanent solution, as these white dots are caused by manufacturing defects across many of their television parts. When you spend nearly $1000 on a product, you expect a company to stand for at least a functional level of quality.
After all is said and done, I’ll probably put it on Craigslist “AS IS” and replace it with a cheaper, higher quality Visio LCD.
tl:dr I would never purchase or recommend buying a Samsung product again.